Volunteer Management Standard Operating Procedure

Build the Volunteer System Your Nonprofit Needs—Without Starting from Scratch

Create a Volunteer Program That Runs Smoothly—Even When You’re Swamped

Volunteers are the heartbeat of many nonprofits—but managing them shouldn't feel like a second full-time job. Whether you're just starting out or struggling to keep volunteers engaged, this book gives you the structure you've been missing.

Inside, you'll find a step-by-step guide to creating a full Volunteer Management Standard Operating Procedure (SOP) tailored to your nonprofit. With writing prompts, sample templates, and system-building checklists, you’ll learn how to:

✅ Define roles that attract the right people
✅ Recruit intentionally (not just hope someone signs up)
✅ Onboard volunteers with confidence and clarity
✅ Manage volunteers day-to-day without micromanaging
✅ Build engagement systems that actually keep them coming back
✅ Exit volunteers well, while keeping the door open for future involvement

This isn’t theory. It’s a plug-and-play blueprint based on what works in real nonprofit life.

Whether you're building your first volunteer program or streamlining an existing one, this guide will help you create a system that’s clear, replicable, and sustainable.

💡 Perfect For:

• Nonprofit founders and EDs

• Volunteer coordinators wearing 10 other hats

• Small teams that need structure without complexity

• Anyone ready to stop winging it and start building systems

About the Author

Alesha Mathis is a nonprofit mentor and founder of the Nonprofit Founder's Club. With 17 years of experience in nonprofit leadership, fundraising, and volunteer program design, she has helped hundreds of founders transition from chaos to clarity. Through practical tools and relatable guidance, Alesha helps leaders like you build systems that support sustainability without burnout.

Learn more at www.nonprofitfounders.club